Property Relationship Manager

Welcome to Charters, where local knowledge meets strong values and people always come first. As part of Lomond, the UK’s leading network of Lettings and Estate Agencies, we’re proud to operate across 26 branches with a team of over 370 dedicated professionals supporting our customers every day.

With extensive industry expertise and a deep understanding of the local market, we’re committed to helping people find, sell, and let their property with confidence.

We have an exciting opportunity to join our dynamic team as a Property Relationship Manager in our Brighton office.  If you enjoy building relationships, solving problems, and delivering outstanding service, we'd love to hear from you.

What You'll Do

• Build strong relationships with landlords, tenants, and contractors.
• Manage property maintenance, repairs, and inspections.
• Ensure properties remain legally compliant and maintained to a high standard.
• Handle tenancy notices, rent reviews, and day-to-day property management.
• Deliver an excellent customer experience while managing multiple priorities.
• Carry out property inspections 

What You'll Bring

• Full UK driving licence and access to your own vehicle.
• Previous experience within property beneficial 
• Strong Customer Service background 
• Excellent communication and customer service skills.
• Strong organisational and problem-solving abilities.
• Confidence managing expectations and difficult conversations.
• A proactive, detail-focused approach.

What You'll Get

• 28 days' holiday
• Competitive salary with commission and performance bonuses (where applicable)
• Contributory pension
• Discounts at over 900 retailers
• Employee Assistance Programme with free counselling support
• Career development opportunities within the Lomond Group

At Charters, we're committed to creating an inclusive workplace where everyone can succeed. If you're ready to make an impact and grow your career, apply today.