Welcome to Lomond, the UK's leading network of lettings and estate agencies. We are not just a successful acquisitions company; we have established ourselves as a prominent player in the real estate industry. Our extensive network consists of 12 leading lettings and estate agencies, and we have made over 52 strategic acquisitions to date. At Lomond, we are relentlessly committed to excellence and dedicated to transforming the real estate landscape. With our team's vast industry expertise and local knowledge, we are here to redefine expectations in our sector and lead the way for change.
We're happy to offer you an exciting opportunity to join us as a Estate & Facilities Coordinator. This is a full time, permanent position located in London at our Liverpool Street office.
Let’s talk about the role, it involves:
- Support daily operations including inbox management, supplier coordination, compliance requirements, regional stakeholder engagement, and general account management
- Act as a first point of contact for inbound queries, assisting colleagues and suppliers with estate-related matters including repairs, maintenance, and key premises dates/events
- Work closely with the Finance team to manage estate costs, track billing, resolve disputes, and address historical accounting issues (particularly utilities)
- Maintain strong communication with regional brands, ensuring accurate reporting and sharing of key information, policy updates, and legislative changes
- Keep accurate and up-to-date records on the CRM system, ensuring key dates and activities are logged and managed effectively
- Support ESG (Environmental, Social, Governance) initiatives by tracking and reporting relevant activities to maintain accurate scoring and promote sustainable estate practices
- Assist with M&A activity, including reviewing compliance documentation and supporting the seamless integration of new acquisitions into the corporate structure
We're not just looking for someone who fits our team; we want to be a good fit for you, too! We're looking for individuals with qualities such as:
- Excellent communicator with strong interpersonal skills
- Efficient time management ability and proven track record of a multifaceted role
- Experience dealing with varied stakeholders, both internally and externally
- Familiarity following protocol, procedure, compliance, and a host of varying workflows
- Ability to problem solve and work collaboratively as part of a team
- An eye for detail, with an ability to think laterally and problem solve
- Experience managing suppliers, ensuring service provision is carefully monitored
- Familiarity with Microsoft office functions
At Lomond, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.
Here's what you can look forward to:
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Exclusive Electric Vehicle Scheme enabling salary sacrifice payments for top of range EVs
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!