Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 26 offices and over 370 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
We're excited to offer you a new opportunity to join our Lettings Accounts team as a Credit Control Assistant based in our Southampton office. This role is a full time, Fixed Term Contract position for 12 months.
- Carrying out credit control for the Lettings Accounts team predominantly via phone or email
- Deal with queries regarding accounts and statements
- Allocate payments to correct accounts
- Chase and follow up on rent arrears
- Prepare and process landlord disbursements
- Pay contractors for maintenance and repair works
- Ensure compliance with deposit protection schemes (e.g., TDS, DPS)
- Deal with queries regarding accounts and statements
We're not just looking for someone who fits our team; we want to be a good fit for you too!
We're looking for individuals with qualities such as;
- Background in Credit Control
- Previous industry experience ideal, although not essential
- Basic accounting knowledge
- Proficiency in property management software beneficial (Fixflow, Reapit)
- Good Excel and general IT skills
- High attention to detail and accuracy
- Strong organisational and communication skills
Here's what you can look forward to:
- 28 days holiday
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
- Contributory pension scheme
- Our smart spending app gives you discounts at over 900 retailers
- Our Employee Assistance Programme offers free counselling support sessions
- Get the latest gadgets and appliances with our Smart Tech Scheme
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication.
At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!