Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, and Aberdeen with over 200 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Compliance Team Manager. This is a full-time, permanent position located in Edinburgh City Centre. The salary ranges from £27,000 to £31,000 pa.
What the job involves for a Compliance Administrator: -
- Lead, inspire and motivate a team, drive performance across all areas to ensure we achieve high service levels while meeting the annual business targets.
- Deliver an effective process to monitor and report on all team issues and make sure these are completed in a timely manner. Review this feedback and devise and implement continuous improvement to drive efficiencies.
- Drive a high level of standard throughout the team ensuring all compliance regulations are meet in the required time and all process are being followed. Manage the team by making sure work has been apportioned correctly with all jobs allocated and instructed to contractors.
- Deal with escalations from tenants and landlords regarding compliance related complaints, to ensure these are resolved in an appropriate manner.
- Evaluate performance across the department and drive improvements across all areas. Prepare reports to be able to clearly demonstrate where and how these improvements can be made.
- Recruitment, staff mentoring and development, ongoing training and performance management.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:-
- Preferred ARLA/Letwell Qualification
- Leadership/people management skills with experience in leading a team
- IT literate and good technical skills
- Strong communication and interpersonal skills
- Good conflict resolution and problem-solving skills
- Ability to identify improvements and efficiency
- Experience of fast paced working environment
At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.
Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So, work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
All offers are conditional on verification of the right to work in the UK, and a successful background screening check. This check will include verification, qualification verification (if relevant) and a basic criminal check. Further details of this policy and procedure will be sent to you if successful along with any conditional offer.