Property Relationship Manager

Welcome to Miles & Barr, we’re known for leading the way in Kent. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud to have 12 offices and over 190 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell and let their property.

Now, we’re happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager in our Folkestone office. The salary package on offer is £26,000 - £28,000.

You will ensure that the properties under your teams care meet all legal and contractual obligations whilst providing excellent customer service alongside the day to day line management of you team. You will lead by example and meet and exceed the KPIs, targets and tasks assigned.

Let’s talk about the Property Relationship Manager role. It involves:

• Managing the tenancies for all properties that are in your portfolio.
• Taking ownership of all issues and queries to achieve a successful outcome for all parties involved.
• Providing support to a busy, fast paced team

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as;

• Excellent communication skills, as you will be speaking with both landlords and tenants.
• Superb written and verbal skills.
• Great customer service.
• Resilience when working in a fast paced & demanding environment.
• Strong problem solving skills.
• Ability to prioritise tasks & responsibilities

At Miles & Barr, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication.

Join us and experience a workplace that truly values you. Apply today!