Marketing and Lettings Manager

Welcome to Lomond Investment Management, a trusted name in property across the Country. We are the UK’s leading property group and recently named one of the Sunday times best places to work, combining extensive local insight with the resources of a wider network. Our experienced team is here to guide people through every step of buying, selling, or letting their home.

We are seeking a commercially driven and highly organised Lettings & Marketing Manager to lead our lettings and marketing function. This senior role is responsible for maximising occupancy, driving revenue growth, strengthening brand presence, and ensuring operational excellence.

You will oversee the team, ensuring high performance, accountability, and exceptional service delivery to landlords, tenants, and clients as well as undertake any other reasonable duties as required to support the needs of the business.

An excellent opportunity has arisen to join our team as a Lettings & Marketing Manager based in Manchester.  

Key Responsibilities

• Lead and develop the lettings and marketing team
• Set KPIs and run monthly 1:1s
• Drive a high‑performance culture and manage workloads
• Oversee the full lettings process from instruction to move‑in
• Support valuations, negotiations, renewals and rent increases
• Ensure compliance with lettings legislation
• Reduce voids and manage escalated landlord/tenant issues
• Deliver marketing strategy and digital campaigns
• Drive lead generation and maintain brand‑standard listings
• Produce weekly/monthly performance reports
• Analyse data, forecast trends and present insights to senior management

What we are looking for;

• Proven experience in residential lettings / BTR.
• Experience managing and developing a team.
• Strong knowledge of lettings legislation and compliance.
• Excellent leadership, negotiation and communication skills.
• Proficiency in property CRM systems and marketing platforms.

• Desirable: ARLA/Propertymark qualification, CIM (or equivalent), MRI/SLM experience.

At Lomond, diversity and inclusion are at the heart of what we do. We welcome applicants from all backgrounds, nationalities, abilities, and perspectives.

We’re also committed to ensuring an inclusive and accessible recruitment process. If you require any adjustments or support during the application or interview stage, just let us know — we’ll be happy to help.

Join us and experience a workplace that truly values you.