Tenancy Progressor

At KFH we are looking for a Tenancy Progressor to join our Tenancy Progression team in Wimbledon. This is a fixed term contract for 6 months.

Who are we?

At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.

What’s the role?

As a Tenancy Progressor, you will support the tenancy progression team in delivering high standards of customer service through the efficient, consistent and timely completion of administrative and compliance responsibilities. You will liaise with branches, landlords, tenants, and contractors to ensure all tenancy agreements and documentation, queries and records are met and maintained.

What can you bring to the role?

• Experience working in a fast-paced office environment in a customer-focused business.
• Experience in residential lettings is preferred.
• Excellent communication skills, particularly over the phone.
• Strong attention to detail and ability to manage routine processes efficiently.
• IT literacy and ideally experience using CRM systems.
• A proactive, self-motivated attitude and a team player mindset.

Your skills and experience will help ensure we deliver a seamless tenancy progression process and uphold our high service standards.

At KFH, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.



KFH. People. We get it.